FAQ

How do I place an order with TriAltus Bioscience?

You can order directly through our website or, if you prefer, send a purchase order (PO) to info@trialtusbioscience.com. If you have specific requirements for custom enzyme formulations or bulk orders, feel free to reach out, and our team will assist you in processing your request. 

How do I request a quote from TriAltus Bioscience?

You can email us at info@trialtusbioscience.com or reach out via our contact form with your inquiry. Our team will review your request and get back to you as soon as possible with pricing and details. Let us know if you need custom formulations, bulk orders, or specific enzyme concentrations—we’re happy to help!

We’ve used Im7 resin before but can’t find it on your site. Is it still available?

Yes, but it is now exclusively available to existing academic users upon request. If you need Im7 resin for your research, please provide us with advanced notice, and we’ll do our best to accommodate your request. Contact us directly for availability.

Do you produce GMP-grade nucleases?

Not yet, but we are actively working toward GMP production as a future initiative. We recognize the importance of high-purity enzymes in GMP applications and believe our system will be highly impactful in that space.

What quality standards do your enzymes meet?

Currently, we produce research-use enzymes under ISO 13485 compliance.

Shipping

What is your turnaround time?

24-48 hours after receiving an order.

Do prices include shipping and handling?

No, for orders in the U.S., shipping is $25. For orders outside of the U.S., shipping is $125. For orders that require dry ice, there is a $50 handling fee.